In the latest server build (which I spoke about here last week), some users were running into issues with the Datazen rendering service. In plain English, it just means they weren’t seeing their dashboard thumbnails properly in the web browser or client apps. We’ll be tweaking the server install slightly to make sure this doesn’t occur for anyone, but if you have an issue prior to that being updated, there is a simple fix for this.
In your Datazen server file explorer, navigate to the following folder –
C:\Program Files\Datazen Enterprise Server\renderer\svc
C:\Program Files\Datazen Enterprise Server\renderer\viewer
You can then restart the Datazen Server rendering service on your server –